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Great product, EXCEPTIONAL customer service |
December 5, 2023 |
Reviewer:
Erin Klein from Denver, CO United States
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Hands down the best customer service I’ve ever received. When the remote arrived in the mail it looked different from the one pictured on the website and didn’t have any programming instructions included (nor were they were not on the website). I reached out to customer service and got a reply within an hour. After confirming my order I received a link to programming instructions and (based on a picture I sent) confirmation that the remote I had would still work. Not only did they reply promptly to each correspondence, they even checked in following day to make sure the remote did indeed work for me. Above and beyond.
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