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We are here to help you with any questions or concerns that you may have. Please email our support at the address below We will respond back to you as quickly as possible. Our hours are M-F 8-5 Sat 8-12 Eastern Time All inquiries are responded to the same day! Programming help requests: Email us directly at [email protected] Customer Service: +1(800)914-3616 OUR BUSINESS ADDRESS: RemotesRemotes.com Po Box 2457 Farmingdale, NJ 07727